Send Payment Instructions

Updated 10 September 2026

POST `?action=send_payment_instructions`

Sends the payment instructions email to the customer for a pending_payment work order. Call this after create_work_order succeeds for manual payment methods. The email includes payment method details, order total, and a confirmation URL for the customer to submit their transaction ID.

Request Parameters

Field	Type	Required	Description
`work_order_id`	integer	Required	Work order ID returned by create_work_order
`confirm_url`	string	Required	URL the customer clicks to submit their transaction ID e.g. WooCommerce order received page

Response Fields

Field	Type	Description
`sent`	boolean	Always true on success
`reference_code`	string	Work order reference code

Example request

$payload = [
    'work_order_id' => 42,
    'confirm_url'   => 'https://yourstore.com/checkout/order-received/123/',
];
$ch = curl_init('PANELR_API_URL?action=send_payment_instructions');
curl_setopt_array($ch, [
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_POST           => true,
    CURLOPT_POSTFIELDS     => json_encode($payload),
    CURLOPT_HTTPHEADER     => [
        'X-Panelr-API-Key: YOUR_API_KEY',
        'Content-Type: application/json',
    ],
]);
$data = json_decode(curl_exec($ch), true);
curl_close($ch);

curl -X POST "PANELR_API_URL?action=send_payment_instructions" \
  -H "X-Panelr-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "work_order_id": 42,
    "confirm_url": "https://yourstore.com/checkout/order-received/123/"
  }'

const res = await fetch('PANELR_API_URL?action=send_payment_instructions', {
  method: 'POST',
  headers: {
    'X-Panelr-API-Key': 'YOUR_API_KEY',
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    work_order_id: 42,
    confirm_url: 'https://yourstore.com/checkout/order-received/123/',
  }),
});
const { data } = await res.json();

import requests
r = requests.post('PANELR_API_URL',
    params={'action': 'send_payment_instructions'},
    headers={'X-Panelr-API-Key': 'YOUR_API_KEY'},
    json={
        'work_order_id': 42,
        'confirm_url': 'https://yourstore.com/checkout/order-received/123/',
    })
data = r.json()['data']

POST ?action=send_payment_instructions

Request Parameters

Response Fields

POST `?action=send_payment_instructions`